Pickup / Delivery

Location is Everything

But don't worry, we'll come to you no matter how far the distance!  For a rough estimate of travel costs, take a look at the map below.  There are a couple of things to note, however:

  • Often, the travel costs will be drastically reduced if a paying invoice is created. Mostly, these travel fees are to recoup losses where time and money is spent traveling to a location but Alphabyte doesn't actually generate any income - such as a no-fix, no-charge case where the customer isn't actually asked to pay anything for a job.
  • If other service calls are being made in your area, travel costs can be reduced or even offset entirely.  If this is the case, Alphabyte will be sure to let you know!

Janesville Customers:

Because Rock County is a target area, Alphabyte offers free pickup/delivery with a one-week route time. What this means is that all service calls are consolidated into one day a week, with the repaired equipment being returned on the following route the next week.

If your problem is more time-sensitive than this, Alphabyte will absolutely come to you at the standard mileage rate.